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I’m a new member, when will I receive my bin and bags?
Welcome to Ridwell! We’re so thrilled to have you as a new member! Your bin and bags will be delivered no later than 3 days before your first pickup (usually much earlier than that!…
- updated 1 yr ago
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How do I find out if Ridwell is in my area/location?
We currently serve neighborhoods in the Seattle, Portland, Denver, Twin Cities, Austin, and East Bay areas! To see if we service your neighborhood, please visit https://www.ridwell.…
- updated 6 mths ago
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Do you have a drop off location or offer one-time pickups?
We do not have drop-off locations or one-time pickups available at this time and we apologize for any inconvenience. We are happy to help you find resources for where to bring your individual items,…
- 1 yr ago
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How much does Ridwell cost? How do the subscription plans work?
We want great service to be accessible to everyone in our community! Our subscription prices vary slightly between areas depending on operational costs,…
- updated 1 yr ago
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I live in an apartment/condo, can I sign up for Ridwell service?
Absolutely! We can serve individual customers in apartments, condominiums, and other multifamily housing. We recommend checking on a few things first if you decide this may be a good fit for you: 1.…
- updated 1 yr ago
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Can my business use Ridwell?
While we’re not yet offering business-specific memberships to businesses/commercial buildings, we hope to soon! In the meantime, we do work with some businesses who sign up for a normal household…
- 1 yr ago
- 1,564
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How can I share Ridwell? Do you have a referral program?
Thank you so much for wanting to share Ridwell! We have two types of referrals that you can give out: A free month trial that you can give out through your "Share" page on www.ridwell.com.…
- updated 1 yr ago
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How do I buy a gift card?
Thank you so much for giving the gift of Ridwell! You can visit our gift card page to purchase a digital gift card anytime! And even better: we’ll be setting aside $10 from every gift card purchased…
- updated 2 mths ago
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Where can I read Ridwell blog posts?
The Ridwell blog is an amazing spot for resources, news, tips & tricks, all written by members of the Ridwell team. You can access all blog posts here, and we've highlighted a few favorites below!…
- 1 yr ago
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Can I tour a Ridwell warehouse?
While we do not offer warehouse tours at this point, we are definitely looking into this as a future possibility! We’ll make sure to let our members know if this is something we begin offering down…
- 1 yr ago
- 1,362
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Why is Ridwell no longer picking up batteries in Gresham, OR?
We’re excited to share that we’ve been informed by Gresham officials that, starting July 1, 2022, batteries will be accepted for recycling by your municipal curbside collection program.…
- 7 mths ago
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I received a Community Supported Membership. What does it cover, and how do I activate my account?
First of all, welcome to Ridwell! We’re excited to waste less together with you. Your Community Supported Membership covers 6 months of core Ridwell services free of charge.…
- updated 6 mths ago
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What is a Community Supported Membership and how can I apply for one?
Applications for Community Supported Memberships are currently closed. Thank you for your interest and support! Community Supported Memberships are free 6-month Ridwell memberships made possible…
- updated 9 mths ago
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Why has service paused in unincorporated Washington and Clackamas Counties?
UDPATE: To find up-to-date information on the ongoing situation in unincorporated Washington County, please check this page. We continue to be unable to provide service in unincorporated Clackamas…
- updated 7 mths ago
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