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I’m a new member, when will I receive my bin and bags?
Welcome to Ridwell! We’re so thrilled to have you as a new member! Your bin and bags will be delivered no later than 3 days before your first pickup (usually much earlier than that!…
- updated 5 mths ago
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How do I find out if Ridwell is in my area/location?
We currently serve neighborhoods in the Seattle, Portland, Denver, Twin Cities, and Austin areas! To see if we service your neighborhood, please visit https://www.ridwell.…
- updated 2 mths ago
- 1,520
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Do you have a drop off location or offer one-time pickups?
We do not have drop-off locations or one-time pickups available at this time and we apologize for any inconvenience. We are happy to help you find resources for where to bring your individual items,…
- 10 mths ago
- 1,830
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How much does Ridwell cost? How do the subscription plans work?
We want great service to be accessible to everyone in our community! Our subscription prices vary slightly between areas depending on operational costs,…
- updated 7 mths ago
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I live in an apartment/condo, can I sign up for Ridwell service?
Absolutely! We can serve individual customers in apartments, condominiums, and other multifamily housing. We recommend checking on a few things first if you decide this may be a good fit for you: 1.…
- updated 8 mths ago
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Can my business use Ridwell?
While we’re not yet offering business-specific memberships to businesses/commercial buildings, we hope to soon! In the meantime, we do work with some businesses who sign up for a normal household…
- 10 mths ago
- 987
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How can I share Ridwell? Do you have a referral program?
Thank you so much for wanting to share Ridwell! We have two types of referrals that you can give out: A free month trial that you can give out through your "Share" page on www.ridwell.com.…
- updated 7 mths ago
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How do I buy a gift card?
Thank you so much for giving the gift of Ridwell! You can visit this page to purchase a digital gift card anytime! And even better: we’ll be setting aside $10 from every gift card purchased before…
- updated 6 mths ago
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Where can I read Ridwell blog posts?
The Ridwell blog is an amazing spot for resources, news, tips & tricks, all written by members of the Ridwell team. You can access all blog posts here, and we've highlighted a few favorites below!…
- 9 mths ago
- 313
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Can I tour a Ridwell warehouse?
While we do not offer warehouse tours at this point, we are definitely looking into this as a future possibility! We’ll make sure to let our members know if this is something we begin offering down…
- 10 mths ago
- 983
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I received a Community Supported Membership. What does it cover, and how do I activate my account?
First of all, welcome to Ridwell! We’re excited to waste less together with you. Your Community Supported Membership covers 6 months of core Ridwell services free of charge.…
- updated 1 mth ago
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What is a Community Supported Membership and how can I apply for one?
Applications for Community Supported Memberships are currently closed. Thank you for your interest and support! Community Supported Memberships are free 6-month Ridwell memberships made possible…
- updated 1 mth ago
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Why has service paused in unincorporated Washington and Clackamas Counties?
UDPATE: Thanks to the efforts of our members, we have been granted temporary permission to provide service in unincorporated Washington County as of 1/26/22.…
- updated 2 days ago
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