I received a Community Supported Membership. What does it cover, and how do I activate my account?
First of all, welcome to Ridwell! We’re excited to waste less together with you.
Your Community Supported Membership covers 6 months of core Ridwell services free of charge. This means you will get pickups every two weeks of our core categories and a rotating featured category.
Add-ons – extra services we provide for an additional fee – are not included in your Community Supported Membership. If you’d like to use our add-on services, please be sure to add payment information to your account. To see which add-ons are available in your area, visit this page, input your zip code, and scroll down to the “Add-on categories” section.
Here’s how to activate your Community Supported Membership:
- Click the “Redeem Membership” button in the membership activation email we sent you
- Enter your name, email, and zip code
- Provide your home address and details for service
- Click complete membership and you're all set!
You will not need to enter payment information unless you would like to use our add-on services. We will also prompt you for payment information if/when you decide to continue your membership after the first 6 months.
If you run into any issues activating your Community Supported Membership, please reach out to us at email@example.com and we’ll be happy to assist you!