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What is my dashboard and how do I see mine?
Your user dashboard is where you can check your upcoming pickup dates and featured categories, opt into or out of pickups, and add on extras like Styrofoam or Beyond the Bin bags to pickups!…
- updated 1 yr ago
- 4,937
- Your Ridwell account
How do I find out what items you take in each category?
Here are some basics (our core categories) just to get you started: Plastic Film: bubble wrap, ziploc bags, air pillows, blue & white Amazon mailers, plastic grocery bags Threads: clothes, shoes,…
- updated 6 mths ago
- 21,355
- Categories and add-ons
What should I do if I received incorrect replacement bags or there are certain bags missing after my pickup?
First, we're so sorry that you weren't left the correct bag(s)! If you need a new bag, please let us know by emailing help@ridwell.com. We'll absolutely drop off the correct replacements during your…
- updated 1 yr ago
- 6,685
- All about pickups
How often/what day are my Ridwell pickups?
We pick up every two weeks as long as you’re opted in, and your pickup day depends on which neighborhood you live in! You can check your next four upcoming pickup dates, opt in or out,…
- updated 1 yr ago
- 21,194
- All about pickups

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