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What is my dashboard and how do I see mine?
Your user dashboard is where you can check your upcoming pickup dates and featured categories, opt into or out of pickups, and add on extras like Styrofoam or Beyond the Bin bags to pickups!…
- updated 2 yrs ago
- 13517
- Your Ridwell account
How do I find out what items you take in each category?
The best way to find what items we take is to check your member dashboard or visit our categories page. The categories and items we can take vary by location and plan type,…
- updated 2 yrs ago
- 47536
- Categories and add-ons
What should I do if I received incorrect replacement bags or there are certain bags missing after my pickup?
First, we're so sorry that you weren't left the correct bag(s)! You can request new bags from your dashboard or pickup opt-in page. On your dashboard, hit the "Get new bags" button in the "Missing a…
- updated 1 yr ago
- 21443
- All about pickups
How do I choose my featured category?
Every pickup, we collect a featured category in addition to your core categories. We partner with a variety of local organizations and specialty recyclers to feature your favorite re-use categories –…
- updated 1 yr ago
- 13038
- Categories and add-ons
How do glass pickups work?
When you add glass to your membership or sign up as a glass member we'll provide you with a bag for collection. Make sure you opt into your pickup, put your bag out before 8am on your pickup day,…
- updated 6 mths ago
- 4046
- All About Glass

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