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What is my dashboard and how do I see mine?
Your user dashboard is where you can check your upcoming pickup dates and featured categories, opt into or out of pickups, and add on extras like Styrofoam or Beyond the Bin bags to pickups!…
- updated 5 mths ago
- 7,089
- Your Ridwell account
How do I find out what items you take in each category?
The best way to find what items we take is to check your member dashboard or visit our categories page. The categories and items we can take vary by location and plan type,…
- updated 3 mths ago
- 29,151
- Categories and add-ons
What should I do if I received incorrect replacement bags or there are certain bags missing after my pickup?
First, we're so sorry that you weren't left the correct bag(s)! You can request new bags from your dashboard or pickup opt-in page. On your dashboard, hit the "Get new bags" button in the "Missing a…
- updated 2 wk ago
- 9,653
- All about pickups
How often/what day are my Ridwell pickups?
We pick up every two weeks as long as you’re opted in, and your pickup day depends on which neighborhood you live in! You can check your next four upcoming pickup dates, opt in or out,…
- updated 5 mths ago
- 29,320
- All about pickups

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