My bin and/or bags were stolen, lost, or damaged - how do I get replacements?

Written by Ellen updated 1 mth ago

updated 1 mth ago

We're happy to assist with getting a new bin and/or bags to you! Just email us at help@ridwell.com and we’ll help get you what you need as soon as possible.

Keywords: box, container

Bin & Bags

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What if I have extra that won't fit into the category bag, but which will still fit into my bin?

What should I do if I received incorrect replacement bags or there are certain bags missing after my pickup?

Can I get a second cloth bag for a certain category I use often?

How big is the Ridwell bin and what size are the bags?

Is the Ridwell bin waterproof?

I don’t have room for a bin, can I just use the bags?

My bin and/or bags were stolen, lost, or damaged - how do I get replacements?

I’m a new member, when will I receive my bin and bags?

How do I let you know if I want to change the location of my bin on pickup days?

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