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How do I cancel my membership?
We’re happy to assist with cancelling your membership anytime - simply email us at help@ridwell.com and we’ll help with scheduling your final pickup/bin and bags to be collected.…
- updated 10 mths ago
- 5,023
- Your Ridwell account
Can I pause or hold my Ridwell membership?
Absolutely! We offer account pauses, which can be helpful for Ridwell members who may be traveling or need to hold service for a month or more with a set end date. Just email us at help@ridwell.…
- updated 10 mths ago
- 1,994
- Your Ridwell account
I just signed up but I won’t be home for my first pickup date, can I push my start date back?
Absolutely! We’re happy to postpone your first pickup date so that it works for you! Just email us at help@ridwell.com to let us know, and we’ll work with you to figure out an alternative.
- updated 10 mths ago
- 1,548
- All about pickups