How to enable Javascript

Account Status

Can I cancel my Ridwell subscription using the Ridwell mobile app?
You can request to cancel your Ridwell subscription from the “Manage Membership” page on the Ridwell mobile app. Open your Ridwell mobile app and tap the gear icon on the bottom right side of the…
- updated 2 yrs ago
- 1661
- Ridwell mobile app
How do I cancel my membership?
We’re happy to assist with cancelling your membership anytime - simply email us at help@ridwell.com and we’ll help with scheduling your final pickup/bin and bags to be collected.…
- updated 3 yrs ago
- 16060
- Your Ridwell account
Can I pause or hold my Ridwell membership?
Absolutely! We offer account pauses, which can be helpful for Ridwell members who may be traveling or need to hold service for a month or more with a set end date. Just email us at help@ridwell.…
- updated 3 yrs ago
- 8668
- Your Ridwell account
I just signed up but I won’t be home for my first pickup date, can I push my start date back?
Absolutely! We’re happy to postpone your first pickup date so that it works for you! Just email us at help@ridwell.com to let us know, and we’ll work with you to figure out an alternative.
- updated 3 yrs ago
- 6314
- All about pickups