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Beyond the Bin

What if I have extra that won't fit into the category bag, but which will still fit into my bin?
That’s just fine! Please ensure that all items are secure in a bag (paper or plastic both work!), and we’ll take them for no additional charge as long as they comfortably fit in your bin with your…
- updated 1 yr ago
- 8,118
- All about pickups
My featured category items don’t fit bagged in the bin, can you still take them?
Absolutely! You can add extra featured category bags for free from your member dashboard when opting into your pickup, or anytime up until 8pm the night before pickup.…
- updated 1 yr ago
- 14,360
- All about pickups
How do I let you know if I have extra or more than fits in the bin for my pickup?
Is your bin too full? Have some overflow that just doesn't fit? We've got you covered! You can add extra core items as Beyond the Bin to any pickup from $1/bag via your member dashboard,…
- updated 1 yr ago
- 10,769
- All about pickups
I added on Beyond the Bin or an add-on like Styrofoam but I forgot to put it out - was I charged?
You will only be charged for what the driver finds when they arrive to pick up your items, so if you didn’t leave anything out, no charge should have been processed.…
- updated 1 yr ago
- 6,952
- All about pickups
Do I get 5 free extra bags during my first pickup?
We realize that new members may have a lot of items for us, which is why we're happy to offer a free Beyond the Bin service during your first pickup for 1-5 bags of overflow!…
- updated 1 yr ago
- 9,749
- Categories and add-ons