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Beyond the Bin
What if I have extra that won't fit into the category bag, but which will still fit into my bin?
That’s just fine! Please ensure that all items are secure in a bag (plastic works great, as we can recycle these afterwards), and we’ll take them for no additional charge as long as they comfortably…
updated
1 yr ago
15206
All about pickups
My featured category items don’t fit bagged in the bin, can you still take them?
Absolutely! You can add up to five extra bags of your current featured category to your pickup for free. Members on our Unlimited plan can go ahead and place their featured category items in closed…
updated
3 mths ago
28780
All about pickups
How do I let you know if I have extra or more than fits in the bin for my pickup?
Is your bin too full? Have some overflow that just doesn't fit? We've got you covered! Members on our Unlimited plan can add extra bags of core category items to any pickup free of cost!…
updated
3 mths ago
23139
All about pickups
I added on Beyond the Bin or an add-on like Styrofoam but I forgot to put it out - was I charged?
You will only be charged for what the driver finds when they arrive to pick up your items, so if you didn’t leave anything out no charge will be processed.…
updated
8 mths ago
12573
All about pickups