Ridwell logo
How it works What we take Pricing Transparency Questions? Get Started
Ridwell logo Ridwell logo
We've got answers!Tags
Search our FAQ

Pickups

  • What should I do if I think my pickup may have been missed?

    We are here to help if you’re worried your pickup may have been missed - please feel free to email us at help@ridwell.com and we’ll be happy to make things right!…
    • updated 1 yr ago
    • 2,795
    • All about pickups
  • What should I do if I received incorrect replacement bags or there are certain bags missing after my pickup?

    First, we're so sorry that you weren't left the correct bag(s)! If you need a new bag, please let us know by emailing help@ridwell.com. We'll absolutely drop off the correct replacements during your…
    • updated 1 yr ago
    • 6,685
    • All about pickups
  • What time of day will my pickup happen?

    Your Ridwell pickup will occur between 8am-8pm local time. We ask that your bin, bags and any add-ons be ready and waiting for our driver no later than 8am,…
    • updated 1 yr ago
    • 5,770
    • All about pickups
  • How often/what day are my Ridwell pickups?

    We pick up every two weeks as long as you’re opted in, and your pickup day depends on which neighborhood you live in! You can check your next four upcoming pickup dates, opt in or out,…
    • updated 1 yr ago
    • 21,190
    • All about pickups
Ridwell logo
How it works What we take Pricing About us Transparency
Blog Gifting Questions? Careers

We're hiring!

See open positions

Questions? We're here to help

help@ridwell.com

Collecting items for your organization?

Contact us
Ridwell reviews on Fresh Chalk
Terms Privacy Do not sell my personal information

© 2023 Ridwell, Inc.

Powered by Forumbee