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Dashboard
My featured category items don’t fit bagged in the bin, can you still take them?
Absolutely! You can add up to five extra bags of your current featured category to your pickup for free. Members on our Unlimited plan can go ahead and place their featured category items in closed…
updated
4 wk ago
27,360
All about pickups
How do I see my upcoming featured categories?
You can view your upcoming featured categories from your Ridwell dashboard when logged into your Ridwell account, or from the Ridwell mobile app. Here's an example of what your upcoming featured…
updated
1 yr ago
7,401
Your Ridwell account
What are add-ons and how do I add them to my pickup?
We offer a suite of additional categories that you can add to any regularly scheduled pickup. Add-ons have a fee to cover pickup and processing costs, and can be added up to 8pm the night before your…
updated
1 yr ago
35,650
Categories and add-ons
How do I let you know if I have extra or more than fits in the bin for my pickup?
Is your bin too full? Have some overflow that just doesn't fit? We've got you covered! Members on our Unlimited plan can add extra bags of core category items to any pickup free of cost!…
updated
4 wk ago
21,761
All about pickups
What is my dashboard and how do I see mine?
Your user dashboard is where you can check your upcoming pickup dates and featured categories, opt into or out of pickups, and add on extras like Styrofoam or Beyond the Bin bags to pickups!…
updated
1 yr ago
10,695
Your Ridwell account