What are add-ons and how do I add them to my pickup?

We offer a suite of additional categories that you can add to any regularly scheduled pickup. Add-ons have a fee to cover pickup and processing costs, and can be added up to 8pm the night before your pickup from your member dashboard. 

Our add-on offerings vary by location. The best way to check which add-ons are available in your area is to head to our What We Take page, enter your zip code, and scroll down to the add-on categories section. 

How to add add-ons to a pickup:

1. On your member dashboard, choose a pickup date. Select either "Pick up my stuff" (if you haven't opted in yet) or "Update this pickup" (if you've already opted in):

2. Under "Available Add-Ons" you'll see which add-ons you’re able to add, and can select how many you want using the + and - buttons:

*This image is for example purposes only. Actual add-on offerings and costs may vary.

3. After you've selected all the add-ons you would like, the amounts will be automatically saved. You'll receive a confirmation email within 10 minutes of the addition.

If you run into any issues with this process, please reach out to us at help@ridwell.com and we’ll be happy to assist!

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