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What are add-ons and how do I add them to my pickup?

Written by Emily updated 8 mths ago
  • updated 8 mths ago

We offer a suite of additional categories that you can add to any regularly scheduled pickup. Add-ons have a fee to cover pickup and processing costs, and can be added up to 8pm the night before your pickup from your member dashboard. 

Please note: Some add-on categories are included in our Plastic Plus and Unlimited membership plans and do not cost extra or need to be added on separately. To see what is included in your membership plan, check your dashboard, visit our pricing page, or read more about our plans.

How to add add-ons to a pickup:

1. On your member dashboard, choose a pickup date. Select either "Schedule pickup" (if you haven't opted in yet) or "Update pickup" (if you've already opted in):

2. Under "Available Add-Ons" you'll see which add-ons you’re able to add, and can select how many you want using the + and - buttons:

*This image is for example purposes only. Actual add-on offerings and costs may vary.

3. After you've selected all the add-ons you would like, the amounts will be automatically saved. You'll receive a confirmation email within 10 minutes of the addition.

If you run into any issues with this process, please reach out to us at help@ridwell.com and we’ll be happy to assist!

 

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