What are add-ons and how do I add them to my pickup?
We offer a suite of additional categories that you can add to any regularly scheduled pickup. Add-ons have a fee to cover pickup and processing costs, and can be added up to 8pm the night before your pickup from your member dashboard.
Our add-on offerings vary by location. The best way to check which add-ons are available in your area is to head to our What We Take page, enter your zip code, and scroll down to the add-on categories section.
How to add add-ons to a pickup:
1. From your member dashboard (or following the link in our opt-in email or text we send you), select a pickup date. Click either "Pick up my stuff" (if you haven't opted in yet) or "Update this pickup" (if you've already opted in):
2. Under "Available Add-Ons" you'll see which add-ons you’re able to add, and have the option to select how many:
3. After you've selected all the add-ons you would like, the amounts will be automatically saved. You'll receive a confirmation email within 10 minutes of the addition.
If you run into any issues with this process, please reach out to us at email@example.com and we’ll be happy to assist!
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